CANCELLATION

POLICY

-

ONE-ON-ONE APPOINTMENTS

(online / in-person)

 

We respect that your time is valuable and we appreciate that you understand ours is too.

We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be rescheduled at no additional cost.  Cancellations and/or rescheduling of your appointments can easily be arranged by signing into our website.

Cancellation & No-Show Policy
We respect that your time is valuable and we appreciate that you understand ours is too.

We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be rescheduled at no additional cost.  Cancellations and/or rescheduling of your appointments can easily be arranged by signing into our website.

Cancellations made within the 24hr period prior to the time of the booked appointment results 100% of the appointment fee applied. No shows also result in 100% of the appointment fee applied.

Clients who make a booking and subsequently fail to present for their designated appointment (and have not made contact to cancel or reschedule their appointment), results in 100% of the appointment fee applied. Should this occur more than once, the full appointment fee is to be paid at the time of booking for subsequent bookings.

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